❓ FAQ — You may be wondering…

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1 — What if my photos aren’t perfect?

That’s so normal — please don’t worry!
Share whatever you have: a favorite detail, a quick snapshot, even a blurry memory…
Some people have no photos at all of the place in their heart — that’s okay too!
With your story, we can recreate so much.
What matters most is the emotion — not the camera quality.

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2 — How does it begin?

With a conversation.
You tell me the story of this place and how it makes you feel — the light, the colors, the memories tied to it.
Your emotion is just as important as the photos… sometimes even more.

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3 — What does the creation process look like?

Step by step, hand in hand:

• you send me your photos / videos / memories

• I create a first sketch for you to review

• we adjust together if needed

• we choose the colour palette

• I paint the light, the details, the poetry
  And you receive a refuge-place that forever belongs to you.
   

4 — How long will it take?

I take the time needed to honor your story.
Most artworks require 2 to 4 weeks, depending on the level of detail and my schedule.
Shipping (if chosen) may add 1–2 weeks.
And of course — I update you at every step.
 

5 — Why not send the original painting on paper or canvas?

A few reasons 🌱
I often combine traditional hand-painting with a final digital hand-finish — still handcrafted, but perfected with my stylus.
International shipping of originals can be expensive, slow, and unpredictable due to customs and damage risks.
Local fine-art printing instead:
✨ reduces environmental impact
✨ avoids surprise fees
✨ gives you freedom of size, paper & framing
✨ supports local artisans where you live

But… if you truly want a fully traditional original, just tell me — I’ll send a special quote.
 

6 — Who handles printing and framing?

Either a trusted fine art printer near you,
or one of my professional partners (museum-grade prints worldwide).
Quality is always a priority: archival inks, fine-art papers, FSC wooden frames…
 

7 — What if I want changes?

Of course! That’s what the sketch stage is for 💛
We also choose colors together.
And before final delivery, you can request small refinements — so you feel truly delighted with the result.
 

8 — Can you create a large format?

Absolutely ✨
Large formats bring more emotion, more depth, more garden magic:
lush leaves, tiny flowers, hidden details you discover over time…
Even a mural can be explored if your heart dreams big.
 

9 — Can you add a person… or a special detail?

Nothing makes me happier.
A cat by the door, a favorite chair, a parent gardening, a secret treehouse...
Those tiny details? They’re the ones that make hearts melt.
 

10 — Will the artwork be signed?

Yes — every physical print is signed and comes with a certificate of authenticity.
Your artwork is always unique.
 

11 — What if it’s a gift?

A beautiful idea 💚
If you know the place we will illustrate, you can gift the final framed piece.
But if you’re unsure, or short on time, I can send you a beautiful gift card.
The recipient will choose the location that makes their heart beat.
 

12 — What occasions is this for?

Weddings • Anniversaries • Home purchases • Births • Engagements • Farewells • Travel memories • A gift for parents • A tribute to someone dear…
Every meaningful moment deserves to be honoured.

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13 — Is this eco-friendly?

Yes 🙌 Archival papers & water-based inks, local printing, recyclable packaging —
and reduced transportation = a lighter footprint 🌍
Art that respects the planet feels even more beautiful.

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14 — What if I don’t love the final result?

With the sketch approval, color choices, and a final round of light adjustments, we remove (almost) all risk of disappointment.
But yes — there is always a bit of “magic surprise”. My goal is to make it a wonderful one ✨
And of course — any damaged shipment will be replaced.

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15 — How does payment work?

After our first call, I send a quote.
To book your commission, a 40% deposit is required.
Then I begin creating → you approve the final result → you pay the balance → I deliver the high-resolution file to you and the printer for production + shipping.

Clear, flexible, and smooth 🌿